Choosing an Auto Repair Facility in Hopkins, Minnesota

Vehicles require regular maintenance to continue running properly. When the time comes to take your vehicle in for a tune up or bumper to bumper check, are you going to call the first Auto Repair Hopkins facility you come across in the phone book? Sadly, this is exactly what many car owners do and this can lead to disaster. When choosing an Auto Repair Hopkins MN facility, certain steps should be taken to get a shop that will treat your car as if it were their own.

Develop a list of potential repair facilities you may wish to use. Ask those you know for recommendations and check with the Better Business Bureau to see which shops should be avoided. Doing so gives you a starting point. Once you have this list in hand, contact the shops. Pay attention to how they answer the telephone. This should be done in a professional and courteous manner. If you must leave a message, note the date and time you did so. Pay attention to how quickly your call is returned.

When you speak to a staff member at AAMCO Transmissions and Total Car Care, ask about industry affiliations, and ASE certification. Inquire as to their experience working on your make of vehicle and the types of services offered. Some companies specialize in a particular make of car while others limit their services to certain repairs. When possible, choose a facility which offers a wide range of services as this limits the number of facilities you need to use on a regular basis. If you feel comfortable with the answers received, it’s time for a quick visit to the shop.

Visit the repair facility. Pay attention to staff members as they should be courteous and well dressed. The shop should be clean and organized and vehicles properly cared for. If you feel comfortable with a particular shop, schedule a minor service, such as an oil change. See if they do the work as agreed and within the agreed upon time. If they do, you can feel confident having them work on your car in the future.

Loyalty is important when it comes to an auto repair facility. When you stick with one shop, your service history is better maintained. In addition, as the staff gets to know you, they will work with you when something does go wrong which is very helpful.

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